Frequently Asked Questions


Hi there! Have some questions about our company? Find the answers below. 

  • Trial Classes

    Glitz offers 1 trial class per student, it is a paid trial. 

    You request your trial class through the iclass pro portal.  Once we approve your trial request, a charge for the trial will be put onto your account. You can pay this on the day of your trial or process it through the iclass pro app before your trial. 

    It is possible that the charge will get picked up and processed in our fortnightly direct debit. After your trial class the enrolment will drop, If you wish to continue you must enrol as an active student.


  • Party Invite Free Trial class

    If you attended a birthday party at Glitz you will have noticed the free come & try voucher. To use the voucher, book a trial through our iclass pro portal and in notes please write that you have a voucher, who’s party you attended and on what date. Please keep your voucher and bring it along to your child’s trial lesson.

  • Active Enrolments

    Active enrolments are ongoing enrolments with a fortnightly direct debit and a registration and insurance when you first sign up. Active enrolments continue for the year or until you decide to drop the class through the iclass pro portal – see cancellation policy

  • Registration and Insurance

    Each gymnast will be charged an annual registration/insurance fee (Insurance Fee). The Insurance Fee is compulsory & it is valid until 31st December of the year it was paid in.

    $50 for Recreational (2025)

    $100 for WAG Competitive (2025


  • If your child is going to be absent

    Mark your student absent though the portal at least 1 hour before their class. A make up token will be created once our coaches mark the roll. We offer a 50% travel discount if you don’t want to do a make up class. You will need to email info@glitzgymnastics.com to organise this request.

    To mark an absence go to - Account – Student Name - Future Absences - date of absence-follow the prompts.


  • Make Up Classes

    Make up classes are only available if there are spots in another class. Make up tokens expire in 60 days from activation; they are not refundable and cannot be used for any other event at Glitz eg. School Holiday Program. They are forfeited if not used by their expiry date.

    To book your make up class -

    Account – Students Name – Makeups – Available Makeup Tokens - Use makeup token- Choose a date - Find a class- Use token


  • What to wear to class

    Comfortable clothing i.e.: close fitting T-Shirt & shorts, bike shorts, leggings & crop top or leotard. Long hair should be tied back. NO shoes or sock are worn in the gym.

  • Yes there is an app

    Head to your phones app store to install the iclassPro App and use Glitz as the name of the organisation. Then either login to your account if you have made one through our website or Create an Account.

  • Classes Do not run on

    Classes will not be held on public holidays. Saturday classes will run when there is a long weekend (e.g. Labour Day weekend – classes WILL run on Saturday, but NOT on Monday) unless advised otherwise. Classes will not be held on the Monday prior to Melbourne Cup Day. Gymnasts whose classes are normally on these days cannot do make up classes as they will not be charged for the missed classes. 

  • Direct Debit System

    Fees are direct debited fortnightly on a Wednesday from your bank account or credit card using Payrix system. We will send a reminder email on the Monday prior. 

  • Casual Classes

    95% of our classes are ongoing and not casual classes. Our casual classes require the purchase of a punch pass and can only be used on the following classes:- Adult Gymnastics, Baby & Me, Home school and we have 2 casual kinder gym time slots.

  • Punch Passes

    Glitz Gymnastics uses punch passes for our casual classes such as Home School, Adult, Baby & Me and selected kinder gym classes.

    To purchase a punch pass – ProShop – Passes or Punch Passes – purchase your pass.

    Account - Student – Passes – Active- follow prompts to Punch into the class and day you wish to attend.


  • School Holiday Programs

    We run a variety of programs over the school holidays from full days for primary school students, 1 hour play sessions and clinics for tumbling, free G and gymnastics skills.

    Keep an eye on our socials for information 


  • Cancelation Policy

    Glitz requires a minimum of 2 weeks cancellation notice. Class Drops can be done through the online portal. 

    To cancel a class -

    Account - click on the enrolment’s icon under student’s name - select the class you wish to drop and follow the instructions. Drop date will be in 2 weeks.  


  • Policies

Have More Questions?

We’d love to hear from you. Choose the most convenient method and we’ll get back to you as soon as we can.

Photo Gallery